Privacy Policy

Effective Date: 4th September 2024

Innotech (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and interact with our website https://ticsias.com (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website.

1. Information We Collect

We may collect the following types of personal information from you:

1.1. Personal Information You Provide

Contact Information: When you contact us through the Website, email, or phone, we collect personal details such as your name, email address, phone number, and other contact details.
Payment Information: If you make a purchase, we collect payment information necessary to complete the transaction, including credit card details and billing addresses.
Business Information: If you reach out for business inquiries, we may collect additional business-related information.

1.2. Automatically Collected Information

When you visit our Website, we may collect certain information automatically:

Usage Data: Information on how you interact with our Website, such as your IP address, browser type, operating system, and the pages you visit.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your user experience. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Provide you with the products and services you request.
Process your transactions and send you related information, including purchase confirmations and invoices.
Communicate with you, respond to inquiries, and provide customer support.
Send you promotional materials, newsletters, or updates if you have opted in to receive such communications.
Improve and personalize your experience on our Website.
Analyze and monitor usage patterns and trends to improve our products, services, and Website.
Comply with legal obligations and protect against fraudulent or illegal activities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us with website operations, payment processing, and other business activities. These service providers are required to protect your personal information and use it only for the purposes specified by us.
Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request, or to protect the rights, property, and safety of Innotech, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

4. Your Choices and Rights

You have the following rights regarding your personal information:

Access and Correction: You can request access to or correction of the personal information we hold about you by contacting us at info@ticsias.com.
Opt-out: If you wish to opt-out of receiving promotional communications from us, you can do so by following the unsubscribe instructions included in our emails or contacting us directly.
Cookies: You can set your browser to refuse cookies or alert you when cookies are being used. However, some parts of our Website may not function properly if cookies are disabled.

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is entirely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements.

7. Third-Party Links

Our Website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about your child, please contact us so we can delete the information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of the Website after any changes signifies your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Innotech
90/6A, M.G. Road, YMCA Building, 2nd Floor,
Kolkata, 700 007
Website: https://ticsias.com
Email: info@ticsias.com
Phone: +91 79809 45328

For business-related queries, you may contact our Business Director:

Vinayak [Innotech Business Director]
Email: vinayak@ticsias.com
Phone: +91 89612 60603